Mosaic RSR Fulfillment Policy

At Mosaic RSR, we are committed to providing efficient and reliable delivery of our digital services and solutions. Below is our fulfillment policy, which outlines how we manage and deliver our services to clients.

1. Service Delivery

   All services provided by Mosaic RSR, including audits, supplier assessments, and sustainability consulting, are delivered digitally or through virtual consultations. Once a service is requested, our team will coordinate with you to confirm timelines and deliverables based on the agreed project scope.

   Digital Reports and Assessments: Delivered via email or a secure portal within the agreed-upon time frame outlined in your service agreement.

   Virtual Consultations: Scheduled based on availability, and details will be provided in your confirmation email.

2. Timelines & Communication

   After confirming your order or service request, we will provide you with an estimated timeline for project completion. Should there be any delays or changes to the timeline, we will inform you promptly and work with you to minimize any disruptions.

3. Cancellations & Changes

   You may request changes to the scope or timing of services before the delivery or project start date. Please contact us at email us at to discuss any modifications. Cancellations may be subject to the terms outlined in your service agreement.

4. Refunds

   As our services are delivered digitally or through consultations, we do not typically offer refunds once services have commenced or deliverables have been provided. If you are not satisfied with the service, please reach out to us, and we will work with you to address any concerns.

5. Support & Assistance

   For questions or assistance regarding your services, delivery timelines, or any other inquiries, please contact our customer support team at email us at . We are here to ensure you receive the highest level of support and satisfaction.